Questions, answered.

Orders ship within one business day from our California fulfillment partner. Domestic ground delivery typically arrives within 3–5 business days. Expedited options are offered at checkout.

Not yet. We currently ship within the contiguous United States only. Hawaii, Alaska, and international shipping are on our roadmap — write to us if your region is on it and we will note your interest.

You will receive a shipping notification with tracking the moment your package leaves the warehouse. If 48 hours have passed since your order and you have not received it, check your spam folder, then write to hello@exuberantbeing.com.

Yes. Domestic orders over $75 ship free.

If a product arrives damaged or you are unhappy with it, write to us within 30 days of delivery. Unopened items can be returned for a full refund. Opened items: we offer a one-time satisfaction refund per household for any product you genuinely tried and disliked. We pay return shipping in both cases.

We do not require photos of the damaged item or proof of disappointment. We take your word for it.

Write to hello@exuberantbeing.com with your order number. We will replace or refund — your choice — without back-and-forth.

Every product in the catalogue is manufactured in a facility certified for current Good Manufacturing Practice (cGMP). Most are made in the United States; a small number of Ayurvedic-tradition formulations are produced in India by partners we have worked with for years. The country of origin is disclosed on each product page.

Yes. Every batch is tested by an independent lab for identity, purity, and potency. Heavy-metals testing is performed on every botanical SKU. Certificates of Analysis are available on request — write to hello@exuberantbeing.com with the lot number printed on your bottle.

No. Every active ingredient and its dose is printed on the label, in full. We refuse proprietary blends because they hide the math from the reader.

Each product page lists its specific dietary profile and allergen disclosures. Most of the catalogue is vegan and gluten-free; a few formulations contain ghee, marine collagen, or other animal-derived ingredients, and these are labeled clearly.

Six months of personal use by our editors is the minimum bar. We evaluate against modern clinical literature and against rasayana — the Ayurvedic science of rejuvenation. The reasoning behind each product is written up on the corresponding Journal entry. If a product cannot survive both tests, it does not enter the catalogue.

Every Journal article carrying the Verity Verified badge has had its citations, sources, and final published text hashed and recorded on an independent verification ledger. Click the certificate link on any verified article to see the underlying record — the publication date, the editorial chain of custody, and links back to every cited source.

It is not a marketing badge. It is an editorial commitment that the text you are reading has not been quietly altered after publication.

Corrections are dated and visible at the top of the article. The original Verity-verified record remains accessible. We will not silently edit an article into being right.

You choose a cadence (4, 6, or 8 weeks) at checkout. We ship automatically on that schedule and you save 10%.

From your account page, in one click. No phone call, no chat widget, no “are you sure” sequence. You can also write to hello@exuberantbeing.com and we will do it for you.

Yes — skip the next shipment, delay it by a week, or adjust the cadence entirely. All from the account page.

No. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. The Journal is editorial writing about wellness and the science of healthy aging — it is not medical advice.

Yes — particularly if you are pregnant, nursing, taking prescription medications, or managing a chronic condition. Several botanicals in the catalogue interact meaningfully with common medications. Your physician is in a much better position than we are to weigh those interactions.

Full refund, no questions, regardless of how much you have used. Write to hello@exuberantbeing.com and we will refund the order and add the ingredient to your account so it is filtered out of future recommendations.

We are a small team — clinicians, biochemists, an Ayurvedic practitioner, and writers. We publish anonymously on purpose. The reasoning is laid out on the About page.

San Ramon, California.

To a small number of partner spas, boutiques, and clinics. If you are interested, write to wholesale@exuberantbeing.com with a brief note about your business.

Email is the only channel — hello@exuberantbeing.com for general questions, wholesale@exuberantbeing.com for trade inquiries. We do not run a phone line or a live chat. We answer every email, usually within one business day.